Intermix, LLC Vendor Compliance and Routing Manual
The undersigned verifies receipt and understanding of the
Intermix, LLC revised April 2011 Vendor Compliance and Routing
Manual.
Company Name:
We have read and understand all information outlined in this Compliance and Routing Manual:
Reviewed by:
Date:
Please sign and scan or fax this copy to: Distribution @ Intermixny.com 40 West 25th Street 11th Floor NYC, NY 10010 Fax 212-463-9524
GENERAL INFORMATION
The following instructions outline the requirements that must be adhered to when shipping merchandise to Intermix, LLC (Intermix). Any questions concerning information contained in this guide must be addressed prior to shipment of goods.
General Shipping Instructions
Intermix will not allow any unauthorized freight, insurance, handling, packing or any other miscellaneous charges on a merchandise invoice.
All purchase orders must be listed on the Bill of Lading. Purchase orders must not be physically mixed when freight is tendered to carrier.
All orders must be shipped in accordance with the Purchase Order Start Ship Date and the Complete/Cancel Date.
Delivery Refusals
Shipments received at Intermix late, cancelled, not on file or unapproved will be refused and returned to vendor without obtaining any verbal or written authorization and or authorization label. Neither inbound nor return freight will be paid by Intermix on such shipments. A Purchase Order will be considered late if not 95% complete by the cancel date.
If multiple purchase orders are shipped on a single bill of lading and any one purchase order is invalid, the entire shipment will be refused.
No C.O.D. shipments will be accepted without the prior written approval of Intermix. This includes C.O.D. for postage on UPS and Parcel Post shipments. All purchase orders have specific delivery dates. The vendor is responsible for shipping merchandise so that it will arrive within the delivery date shipping window that is specified on the purchase order.
Purchase Orders will not be accepted after the cancel date. Expenses will not be reimbursed.
Delivery Windows
Our required delivery window for all Purchases Orders will be 2 weeks from start ship to cancel date. It is imperative that all shipments are made on the start ship date. If a different shipping window is required, this must be discussed with the buyers at the time of bulk order placement.
Administrative Fees
Any deviation from the shipping and routing instructions listed $50.00
in this document will incur an administrative processing fee
in addition to the charge-back fees incurred for each violation.
Processing Fee: $50.00
DELIVERY & RECEIVING INSTRUCTIONS
Shipping Address / Routing Information
All shipments must be shipped to the specified Intermix address on our Purchase Order.
Merchandise shipped to another location without prior authorization will not be accepted
all shipping fees incurred will be charged back to the vendor.
The shipping addresses for all Intermix locations are as follows:
New York Distribution Center:
Intermix, LLC.
Attention: Distribution and Receiving Department
40 West 25th Street
New York City, NY 10010
Our store locations:
store 1
125 Fifth Avenue
New York, NY 10003
Tel 212-533-9720
Fax 212-533-9706
intermixfifth@intermixny.com
store 2
1003 Madison Avenue
New York, NY 10021
Tel 212-249-7858
Fax 212-249-4735
intermixmadison@intermixny.com
812 Washington St
New York, NY 10014
Tel
Fax
intermixcharlotte@intermixny.com
Delivery Notification Effective June 1, 2008 Intermix will require all shipment $ 50 per shipment
notification to be made via EDI 856/ASN transmissions, at carton
level to include the below detail:
Intermix P.O. Number
Style number
Vendor name
Total weight in pounds
Total units of product
Total number of cartons
Origination address
Processing Fee: $50 per Shipment
Exceptions, in writing, must be requested by those vendors who
do not have the ability to transmit the 856/ASN. These vendors
must e-mail Intermix with shipment details at time of shipment.
The e-mail should be sent to distribution@intermixny.com and must
include all the above and additional information below:
Contact person name, email address, phone and fax information
Product type information (shoes, t-shirts, jewelry, etc.)
If vendor does not have email access, a fax must be sent to
(212) 463-9524, ATTN. DISTRIBUTION AND RECEIVING
Carton Information All cartons received by Intermix must include the following markings:
A shipping label affixed to the top of each carton that is plainly
visible which lists the following information:
Vendor name
Carton # of total, (i.e. 1 of 4, 2 of 4, etc.)
P.O. number
Carton weight
Delivery tracking #
Style #
UCC 128 label on carton side—Effective June 1, 2008
Processing Fee: $100 per Shipment
A paper packing slip (no stickers) included in a clear plastic sleeve, Must be affixed to the top of each carton that includes the following information:
Vendor name and address
Carton # of total, (e.g., 1 of 4, 2 of 4)
INTERMIX purchase order number
Vendor invoice number
Total units sorted in the following order
1) Style
2) Color
3) Size
Total number of cartons and weight of shipment
Itemized listing of all contents in that carton only
Processing Fee: $50 per Shipment
Multiple Purchase Orders
All purchase orders must be packed and identified separately.
Multiple P.O. deliveries are not allowed in individual cartons.
Processing Fee: $100 per Occurrence
Domestic Carrier Requirements
Domestic vendors must use UPS GROUND for all domestic inbound freight. Vendors will be responsible for paying the difference in freight
costs if UPS rates were less than the carrier used.
Contact
distribution@intermixny.com with any questions.
Processing Fee: $25 per Occurrence
Additional shipping charges incurred due to vendor error will be paid solely by the vendor. (For example, if a shipment is scheduled for
delivery on a specific date, the vendor is expected to ship the merchandise
for arrival on that date without incurring overnight or air freight charges).
Any such charges will be a violation of the purchase order agreement and
the difference between the overnight shipping fees and agreed upon
shipping charges will be deducted in the form of a chargeback.
Processing Fee: $25 per Occurrence
Any use of the Intermix UPS account for shipping to any location other than Intermix and its agents is strictly prohibited. Vendors
will be charged back for any fees due to improper use of account
Processing Fee: $500 per Occurrence
International Freight Forwarders Vendors are requested to use the following Freight Forwarder unless advised
by Intermix:
UPS
1-800-742-5877 (WITHIN THE CONTIENTAL USA)
1-800-826-9188 (WITHIN CANADA)
VENDORS IN PARIS, UK, ITALY ETC CONTACT YOUR LOCAL UPS OFFICE
INVOICING INSTRUCTIONS
Invoice Mailing Address Invoices must be sent, via e-mail on the date of shipment to the
following e-mail address:
ap@intermixny.com
Processing Fee: $25 per Occurrence
If e-mail is not possible, please mail to:
Intermix, LLC
48 West 25 Street 11th Floor
ATTN: ACCOUNTS PAYABLE
New York, NY 10010
Invoice Information Requirements
All discounts must be correctly listed as a line item on the invoice.
Processing Fee: $50 per Occurrence Payment due date must be properly listed (due dates start from the date of shipping.)
Processing Fee: $75 per Occurrence
Invoices must include only the items shipped. Billing for merchandise to be shipped at a later date will incur a charge-back. No short ships and no billing for back ordered merchandise allowed.
Processing Fee: $75 per Occurrence
PACKING INSTRUCTIONS
(For Apparel Only)
Effective August 1, 2008 Intermix will require that certain styles
be packed separately by store location. The buyers will identify
these styles at the time when the bulk orders are placed. 3 weeks
before the confirmed ship date Intermix will provide all the necessary
information for packing and labeling for these locations.
Short Ships
Units contained inside the cartons must match carton paperwork and
ASN (effective June 1, 2008)
Processing Fee: $25 per Occurrence
Merchandise Container Information
All bags, belts and Garments on Hanger (GOH) must be packed individually in a poly bag.
Processing Fee: $1 Per Unit
All shoes must be in a box, one pair per box. Processing Fee: $1 Per Unit
Garment on Hanger Instructions
GOH items must be in a poly bag that is at least 6 inches longer than the garment. Processing Fee: $1 Per Unit
GOH items must include item UPC, style and size on a sticker within 3 inches of the top and 3 inches right side of a poly bag.
Processing Fee: $1 Per Unit
All hang-able wearing apparel must be shipped GOH. Processing Fee: $1 Per Unit
Hangers must be double strand wire or solid plastic, which is ¼”wide with rounded ends. Processing Fee: $1 Per Unit
Merchandise must be packed so it remains the on hangers upon delivery. Processing Fee: $1 Per Unit
Merchandise Sorting Requirements Styles that are sent in multiple carton shipments must be sorted within those cartons using the following hierarchy:
1.First, pack items by: Style2. Then, pack items by: Color 3. Finally, pack items by: Size Processing Fee: $50 Per Shipment
Carstructton Conion and Packing Requirements
Processing Fee: $5 Per Carton & $5 Per Damaged Unit All deliveries must be shipped in cartons with the size and test limitations listed below:
Cartons must include an additional layer of corrugated material between the box top and the merchandise to avoid box cutter damage.
Carton construction parameters: Processing Fee: $10 Per Carton
Cardboard must have a minimum test weight of 200lbs;double-ply
Maximum dimensions per carton must not exceed 30”W x 36”L x 30”H Maximum weight 40 pounds
All boxes must be taped. No staples allowed. Processing Fee: $5 Per Carton
MERCHANDISE IDENTIFICATION REQUIREMENTS
All products must include a scannable UPC hangtag or sticker that lists The style, size and color, in addition to size and width for shoes. Processing Fee: $1 Per Unit
Sticker should not be placed directly on garments. Return shipping fees will be incurred for damaged items due to sticker removal. Processing Fee: $5 Per Unit
Special instructions for all Canada bound purchase orders:
Please ensure that all applicable product be labeled in compliance with the Canadian Competition Bureau Guide to Textile Labeling and Advertising
Regulations available on competitionbureau.gc.ca/eic/site/cb-bc.nsf/eng/01249.html Processing Fee: $75 Per Unit
PRODUCT TICKETING REQUIRMENTS
(For Apparel Only) Processing Fee: $50 per shipment — $ .25 per unit
Effective May 1, 2008 all apparel products shipped to Intermix, LLC, must be ticketed with the Intermix hang tag and price sticker.
Intermix will supply both the hang tag and price sticker at no charge to you.
The hang tag must be attached with a 3” clear plastic swift thatch through your main label. The “Intermix” logo on the hang tag must face out, visible to the customer. It is acceptable to cut through the poly bag to attach the hang tag. Re-bagging will not be required.
The Intermix hang tag and price sticker will be supplied 3 weeks before scheduled shipment. If these items are required earlier, please send an e-mail to: distribution@intermixny.com indicating the style, purchase order number and destination for shipping.
DELIVERY ACCEPTANCE TERMS
Substitutions, Partial Shipment and Late Items
Substitute items must be approved in writing prior to shipment or will be refused based solely on the discretion of Intermix.
Any return fees incurred will be charged to the vendor plus a per unit processing fee. Processing Fee: $2 per unit
Partial shipments are allowed with prior permission from Intermix.
Contact distribution@intermixny.comfor approvals.
Styles shipped past the cancel date will be refused unless approved in writing from the buyer.
Item Condition Terms
Vendor Tags Merchandise should not have any price tags or MSRP information of any kind attached on the garments or in the cartons. In the event additional fees are incurred, those will be charged-back to the vendor. Processing Fees: $1 Per Unit
Style Tagging The identification information on the out side of your poly bag must match the identification information on/inside the garment, such as style number size and color. Processing Fees: $1 Per Unit
Merchandise Defects All merchandise which is returned to the vendor due to merchandise defects (e.g., faulty zipper, fit problem) will be charged a processing fee plus all shipping fees associated with the merchandise. Processing Fees: $1 Per Unit
GENERAL
Expenses incurred due to violation of the instructions will be paid by the vendor in the form of charge-backs. All charge-backs will be documented and communicated to the vendor in detail. Vendors must respond in writing within thirty (30) days of the charge-back date if there are any questions. Charge-back amounts will be collected as a deduction from the payment for merchandise received according to the net payment terms of the Purchase Order Agreement.
Failure to follow these instructions will serve as your agreement to absorb all of the incremental costs plus applicable processing fees
INTERMIX GLOBAL HUMAN RIGHTS CODE OF CONDUCT
Intermix, LLC is committed to conducting business in an ethical, legal and moral manner in all countries of the world. In view of this, we must insist that your contractors with whom you source be in compliance with laws of their host country as to wage/hour, overtime and legal work age considerations. In addition, the Intermix Business Code of Conduct clearly states our position regarding human rights issues including health and safety, prison or forced labor, physical punishment and discrimination.
The key requirements outlined below for the Intermix Code of Conduct:
1. Reasonable work hours shall be maintained and employees shall be compensated fairly in compliance with local standards and applicable national laws of the country or countries in which business is conducted. Employees shall not be required to work more hours than allowable under applicable law and shall be compensated as appropriate for overtime work. Employees should be permitted reasonable days off (which we define as meaning at least one day off for every seven-day period) and leave periods.
2. Employment shall be maintained on a voluntary basis. We will not accept goods if any manner of forced labor or prison labor is used in the manufacture or in subcontracting the manufacture of such goods.
3. We will not accept products if any manner of illegal child labor is utilized in the manufacture or in subcontracting the manufacture of such products (see below for child labor standards).
It is the desire of Intermix, LLC, to not only be a good citizen of the United States, but also to conduct business in an ethical and moral manner in all of the countries of the world in which we have the privilege to do business.
As the scope and breadth of your sourcing base expands to include more diverse cultures, we must ensure that the business people and companies with which you associate have the same values that we expect from our own employees. To achieve this end Intermix, LLC subscribes, and we endeavor to have our business partners subscribe, to the following principles in conducting business.
Ethical Standards: We endeavor to respect the ethical and moral standards and beliefs of all peoples and cultures with whom you deal. We in turn expect our business partners to respect our rules and procedures.
Legal Requirements: We expect your employees and business partners to abide by the laws of the countries in which they conduct business. We also expect that International law related to the conduct of business between Nations be followed at all times.
Health and Safety: We strive to have a safe and healthy working environment in all the facilities that Intermix, LLC owns and operates. We also expect that any business partners to whom you provide work will endeavor to provide a safe/healthy environment for the employees in the workplace, but also in the living facilities provided to the workers, should such facilities be provided.
Environmental Safekeeping: We understand that the environment in which we live in is ours to maintain and protect. We subscribe to manufacturing practices that ensure the safekeeping of our natural resources and ecological surroundings, and expect our business partners to also adhere to these principles.
Wages and Benefits: The wage and benefit structure of our business partners must comply with the applicable Country or State laws.
Working Hours: We expect our business partners to operate based on prevailing local work hours. Any time worked over the norm for the area should be compensated at the overtime rate as prescribed by the local labor laws and should be worked voluntarily. We encourage our contractors and business partners to provide workers the opportunity for a reasonable amount of time off from their duties to rest and to be with their families.
Child Labor: The use of child labor is not permissible. For a definition of “child”, we will first look to the national laws of the country in which business is being conducted. If, however, the laws of that country do not provide such a definition or if the definition includes individuals below the age of 14, we will define “child”, for purposes of determining use of illegal child labor, as any one who is: (a) Less than 14 years of age; or (b) Younger than the compulsory age to be in school in the country in which business is being conducted, if that age is higher than 14.
Prison/Forced Labor: We will not knowingly utilize or purchase materials and/or product manufactured by prison or forced labor – indentured, bonded or otherwise. We also do not condone the practice of involuntary employee “deposits”, withholding of identity papers or any other practice that would restrict free movement of employees.
Discrimination: We recognize and are aware that cultural differen
ces will exist between various peoples. However, we do believe that people should be employed based on their ability to perform a needed function; not on the basis of personal beliefs or characteristics.
Freedom of Association: We recognize and respect the right of employees to exercise their lawful rights of free association, including joining or not joining any association. We expect our business partners to also adhere to these principles.
Disciplinary Practices: We will not condone any type of harassment, abuse, and corporal, mental or physical punishment by a business partner or an employee.
Your agreement and acceptance of this document is assurance that all products, which you will source, manufacture and deliver to us, will be produced in full compliance with the requirements set forth above. You understand that we will rely on this assurance in buying products from you.
INDEMNIFICATION
Supplier hereby indemnifies and holds Intermix LLC, its affiliated companies and their officers, directors, employees and agents (collectively, “the Intermix Parties”) harmless from and against any and all claims, costs, losses, accountings, damages and/or liabilities (collectively, a “Claim”) including, but not limited to, attorneys’ fees and costs and any fees incurred in connection with the reasonable investigation relating to such Claims, arising from any proceeding or action brought or asserted against any of the Intermix Parties to the extent such proceeding or Claim is based on an allegation that the goods, as sold and delivered by Supplier to any of the Intermix Parties, are defective or infringe or allegedly infringe upon any patent, copyright, trademark, trade secret or other intellectual property rights belonging to a third party. Should any of the Intermix Parties be enjoined from using goods furnished by the Supplier because of a Claim by a third-party, Supplier shall, at its own expense, procure the right to continue using the allegedly infringing goods or replace or modify the goods so that they become non-infringing, or at Supplier's option, refund to the Intermix Parties the purchase price of such goods.
The Intermix Parties shall notify Supplier in the event that they are notified of a Claim. The Intermix Parties shall have the sole right to select counsel to defend against the Claim and Supplier shall promptly pay any and all bills associated with a Claim that are issued by counsel for the Intermix Parties. In the event that a Claim is lodged against one of the Intermix Parties and at such time the Intermix Parties owe Supplier money for goods (which are either subject to the Claim or not), the Intermix Parties shall have the right to withhold payment to Supplier to insure Supplier’s compliance with this indemnification provision.