Shipping Information

INTERNATIONAL SHOPPING

We are delighted to offer our international customers the opportunity to share the INTERMIX experience!

We offer worldwide shipping. Shop our site in your selected currency and you will see your complete order total, including shipping fees, customs tariffs and taxes when you’re in checkout. Once you submit your order, the total is guaranteed at the exchange rate indexed when you placed your order. You will not be charged any additional fees at delivery.

Pleases select the country you would like to shop in and then click update.

If your country is not shown below, please let us know that you would like to shop with us and we will give your request top priority.

We are experiencing shipping delays as we are moving to a new warehouse to better serve you. We appreciate your patience. Please note: We will resume shipping orders on May 18th, and all expedited options are currently unavailable. Once your order is in the queue to ship, you will receive a second order confirmation with your permanent order number. Then, once your order ships, you will receive a shipping confirmation email with your tracking ID. You will not be able to track your order in Intermixonline.com until you receive your permanent order number.

Our Shipping Policies

We process orders for shipping Monday - Friday, excluding weekends and holidays. All orders received on weekdays after 12pm EST, on weekends or holidays will begin processing the following business day.

U.S. Shipping Costs and Methods

Please allow 24-48 business hours for processing pending merchandise availability and credit card authorization.

Please note, we do not offer Saturday delivery.

Domestic Shipping Options and Rates

All domestic INTERMIX packages are shipped via UPS and we offer four different shipping options for delivery within the United States. Please note, we do not offer Saturday delivery. Intermixonline.com offers complimentary standard shipping valid on all U.S. purchases made at intermixonline.com shipping to the 48 contiguous states. Shipping discount is applied at checkout when Standard Service is selected. Complimentary shipping is not applicable on orders with 3 Day Select, 2nd Day Air or Next Day Air delivery services.

Please allow 24-48 business hours after placing your order for processing.

For full details of our International shipping options and rates, please click here.

Tracking Your Order

Click here to quickly and easily track the progress of your shipped order through UPS.

Multiple Item Orders

If your order includes several items, they may be sent to you in individual packages from different locations. If this happens, you will receive an email notification as soon as each individual item is shipped to you. Each email will include the tracking number for that specific package and you will be able to track the progress of each item using the method outlined in Tracking Your Order, above.

Preorders

Preorders are items that are not yet in stock, but will be available to ship at a future date. The estimated shipment date for preorders appears on the item's product detail page. Preorders are reserved until the item reaches our warehouse, where it will then be shipped to you. Ship dates and availability are determined by the designer and are subject to change. You will not be charged until the item ships. If the item is cancelled for any reason, you will not be charged.